Help Desk and IT Support

Get your own personal IT department for a flat monthly fee.

Save precious time and money

More energy for your business

Easy to use technology solutions

We take the complexity out of IT

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Managed IT Services
Make your business more productive

Make your business more productive

Save your energy for your clients and customers. Let us take care of the burden of IT, so that you can grow your own business instead.

 

Have more time by dealing only with a single provider. Arrow Networks supplies a full suite of technology for your business including hardware, software licences, network equipment, VoIP telephones, printers, copiers, websites and more.

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Comprehensive Care

Gain peace of mind by choosing one of our flat-fee, proactive, secure management and maintenance packages with complete coverage for your servers, PCs, Macs and smartphones.

Unlimited Support

Never worry about counting the hours and how much it will cost you to get your systems working, because our services come with a generous amount of support time.

Fully Managed

If you are concerned about forgotten passwords, computer viruses, lost files, unpatched systems and sluggish performance, we got you covered. Our team ensures you can deal with more important things than mundane IT issues.

Flexible Plans

Choose the package that best fits your budget and your needs. We provide monthly, semi-annual and annual plans with discounts that give you the peace of mind you need to focus on your business.

The Managed IT Services Advantage

Make your IT expenditure predictable by paying a flat monthly fee.

 

Break down the costs into fixed monthly payments, as opposed to the large capital expenditures that come with managing systems on a break/fix basis.

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The Managed IT Services Advantage

Our Managed IT Services

Choose the support plan that meets your business and budget needs.

Silver

Perfect for covering the basics. Software patching and antivirus service. Remote maintenance, troubleshooting and helpdesk services.
$ 55.95 month
Best choice

Gold

Everything from 'Silver', and scheduled backups of your important files and folders from your computers.
$ 95.95 month

Platinum

Everything from 'Gold', and comprehensive protection from hacking, phishing and advanced cyber threats.
$ 125.95 month

Prices exclude GST. Server pricing: $79.95 (Silver), $139.95 (Gold) device/month.

What’s Included

Our comprehensive and cost-effective range of Managed IT Services

Remote Maintenance & Helpdesk Support
Remote Maintenance & Helpdesk Support

Engage our customer service over the phone, web or email with any of your computer issues.

Remote Monitoring of Critical Functions
Remote Monitoring of Critical Functions

We monitor the disk space, network traffic, patching levels and other performance counters to keep your computer blazing fast and productive.

Patching & Preventative Maintenance
Patching & Preventative Maintenance

We apply the latest updates, patches, hotfixes and best practice configuration settings to your operating system and third-party applications.

Antivirus and Endpoint Protection
Antivirus and Endpoint Protection

We protect your computers from viruses, ransomware and other malicious threats from the internet.

File Backup & Disaster Recovery
File Backup & Disaster Recovery

We take scheduled backups of your important files and folders and keep them in a secure cloud environment.

Web Content Filtering & Phishing Protection
Web Content Filtering & Phishing Protection

Block malicious internet traffic associated with phishing and viruses. We can monitor and block time-wasting activities.

Password Breach Monitoring
Password Breach Monitoring Service

Get notified when your login credentials are exposed on the internet in a data breach.

Free Cybersecurity & IT Consulting
Free Cybersecurity & IT Consulting

We can help you find the best combination of technology to make your business more competitive and productive. Our cybersecurity experts can provide tailored solutions to keep your business safe.

Service Silver Gold Platinum
Remote Maintenance & Helpdesk Support
Remote Monitoring of Critical Functions
Patching & Preventative Maintenance
Antivirus and Endpoint Protection
File Backup & Disaster Recovery
Web Content Filtering & Phishing Protection
Password Breach Monitoring
Free Cybersecurity & IT Consulting
Get Started Today

Get in touch with our service advisors and let us help to find the most fitting solution for you.

Contact Us Call 02 9189 7348